The skill of asking the right question at the right time and in a way that works is an essential skill for business leaders that can save your company millions of dollars...and even save the company.
In this practical, hands-on book, you will learn questions that highly-effective business leaders ask - questions that make a significant difference to your business, every day. You will learn to identify the language patterns that create traps and pitfalls (and financial loss) for the unsuspecting business leader, together with questioning strategies to deal with those patterns, including:
- How to probe, test, clarify, verify, and elicit facts
- How to recognise when someone is avoiding a problem or hiding information
- How to ensure the best information and data is obtained for due diligence enquiries
- How to identify hidden motivators and agendas
- How to challenge assumptions, beliefs and opinions and identify facts and risk
- How to expose deficiencies in proposals, reports, process and strategy
- How to generate accountability and responsibility
- How to clarify meaning and intention of other people
- How to turn disagreements, conflicts, negativity and criticism into a positive outcome |