Which Two Heads Are Better Than One? How diverse teams create breakthrough ideas and make smarter decisions

Boardroom Report

This is for the print edition of this book. To purchase the ebook, click here.

What can boards and executive teams do to innovate? How can they be more certain that significant risks have been identified? How do diverse teams create breakthrough ideas and make smarter decisions?

Which Two Heads Are Better Than One? provides the answers.

Drawing on rigorous academic and applied research, Juliet Bourke challenges mainstream assumptions about diversity of thinking, and provides practical ideas to help ensure teams see scenarios broadly, discuss options thoroughly and mitigate social, informational and attentional biases effectively.

This book is a must-read for any leader looking to increase their ability to create genuinely diverse thinking groups, engage in more productive conversations and make wiser judgements.

 

When you purchase this publication you are entitled to a complimentary webinar Innovation and diversity: creating breakthrough ideas and smarter decisions hosted by Juliet Bourke. Please email webinars@aicd.com.au to register. Click here for further webinar details.

Download Foreword by Elizabeth Proust AO FAICD.

About the author

Juliet Bourke is a partner in Human Capital at Deloitte. With a unique background in law, psychology and business, she leads Deloitte Australia’s Diversity and Inclusion practice, and co-leads the Leadership practice. She lives between the worlds of academic research and consulting engagements, and brings the best of both to her thinking and practical advice. She is a prolific writer, a regular speaker at international conferences and advisor to executives and boards.

Endorsements:

“This is an excellent and much needed book. Juliet Bourke sets out to answer a major missing piece of the diversity debate so far - how do diverse teams create breakthrough ideas? She walks us through the answers step by step, making sure to leave no stone unturned. It is all very persuasive and itself a major breakthrough.”
Frans Johansson, author of “The Medici Effect”

“Changing culture to build more inclusive workplaces is both essential and very difficult. Until now there have been no practical guides for leaders wanting to make a difference. This book changes that paradigm. Read it and prosper. I couldn’t put it down.”
David Morrison AO, Former Australian Chief of Army, Australian of the Year 2016

“The book is truly exceptional. Juliet manages to maintain an optimistic tone, emphasizing opportunity and also being serious about this -- none of this comes easy.”
Professor Scott E. Page, University of Michigan

“Colliding clichés abound, ranging from “opposites attract” to “birds of a feather”, speaking to inconsistent social biases but Juliet Bourke shows us systematically how to identify when such mental traps undermine fairness and clearheaded decision making. Which Two Heads Are Better Than One? transcends scolding about prejudice to reveal how diverse perspectives can break the decision-making pathology of Groupthink. Excessive cohesion is actually the enemy of good teamwork and this book shows how diversity enhances constructive debate as well as enriches the portfolio of knowledge. Everyone from boards of directors to everyday work teams should snag this book!”
Professor Jeffrey A. Sonnenfeld, Yale School of Management

"The topic of Diversity and Inclusion has been around for years. Juliet Bourke's book finally unlocks the secrets to making inclusion really happen, how to create diverse and inclusive teams, and how leaders can specifically behave to drive performance in an inclusive way."
Josh Bersin, Principal and Founder, Bersin by Deloitte.

“Juliet, I want to congratulate you on the best research-based book on understanding cognitive diversity that I have ever read: the breadth of the research and the ability to synthesize the disparate sources of data into a fully and articulate framework of applied cognitive diversity. There are books that are purely academic, or science based, or mostly comprised of anecdotes and metaphors. But, this book takes the best of each approach and blends them into a most useful practical guide. This book is a game-changer!”
Bruce Stewart, Acting Director, Office of Diversity and Inclusion, “Responsible for Implementing the President’s Executive Order on Diversity and Inclusion Across the Federal government”